Core objectives include:

• Pick-up and delivery of commercial laundry work using the Tendercare vehicle 
• Developing a professional, friendly relationship with commercial customers. 
• Ensuring the vehicle is kept in a clean and tidy state e.g. regular washing and vacuuming 
• Monitoring dates for WOF and organising timely vehicle servicing 
• Raising any vehicle concerns with the Manager/Owner 
• Assisting with the completion of daily commercial orders 
• Ensuring equipment used is kept clean and tidy.  

The above list is not exhaustive and the role may change to meet the company's overall objectives.

Other Duties:

• Assisting with the completion of daily commercial orders in the commercial part of the business, as may be necessary from time to time
•  Fulfil other duties as required by management and other department personnel as requested/required.

Required Qualities:

• Professional approach.
• Ability to work under pressure.
• Organisational and time management skills.
• Excellent attention to detail.
• Strong customer focus
• High standard of personal presentation
• Able to mix with a variety of cultures
• Able to accept direction on how tasks can best be achieved
• Physically fit and healthy
• Able to handle the lifting and physical nature of the job

Qualifications: Clean class 1 driver licence

Experience, Skills and Competencies:

• Customer service experience
• Commercial driving experience
• Basic computer skills
• Customer service focused: committed to providing exceptional customer service, both external and internal.
• Communication: able to communicate clearly and concisely, varying communication style depending upon the audience.
• Attention to detail: excellent attention to detail and ability to follow routines and delivery routes accurately.
• Commerciality: ability to apply knowledge in a practical, commercial manner.
• Teamwork: willingness to assist and support others as required and get on with team members.
• Time management/organisation: accomplish objectives effectively within the time frame given and respond to unexpected changes in the daily routine
• Professional approach (essential).
• Confident manner (essential).
• Positive approach to change (essential).